What is the difference between store, platform, DSP? Is this something I need to understand?

Distributors have historically used these terms interchangeably. For example one distributor may refer to Spotify as a platform, whereas another may refer to it as a store. Admittedly it is unnecessarily confusing. Rest assured, we are all referring to the same thing and we will refer to them as “stores” within our FAQ. 

Where will my music be available? 

UnitedMasters currently distributes content to all of these stores; Apple Music / iTunes, Pandora, Spotify, YouTube Content ID, YouTube Red, Google Play, 7Digital, Akazoo, Amazon, Anghami, AWA, Deezer, Gracenote, iHeartRadio, iMusica, KKBox, LINE Music, Nmusic Triple Play, Qobuz, Napster, Saavn, Shazam, Simfy Africa, SiriusXM, Slacker, SoundCloud, Tencent, TIDAL, and Yandex. If there is a store that you’d like to deliver your music to that you do not see on this list, please let us know in the chat window!

When will my content be live on streaming platforms?

We recommend providing your content with at least 3 weeks lead time to ensure your release will go live on all stores on the release date you select. 

However, if you are uploading your content to be live as soon as possible, the following delivery timelines will likely apply. Please note we cannot guarantee publishing within these time frames.

  • Apple Music/iTunes, Spotify, YouTube: 1-2 days 
  • Google Play, Napster, TIDAL, Amazon: 3-5 days 
  • Pandora: 3-5+ days

Apple reserves the right randomly select a small percentage of releases to go through an internal review process at Apple which can take up to 16 business days.

How can I update my bio or images on Apple Music?

Reach out to us on chat, and provide JPG or PNG file with a minimum size of 2400 by 2400 pixels. Your supplied image may be cropped into a 1:1 aspect ratio circle mask in certain scenarios, for this reason please keep artist faces out of the corners of the image. Images must be in the RGB color space and at least 72 dots per inch (dpi). Don’t scale up artwork if it’s smaller than the required size. Only add images you can legally share worldwide.

In order to update your Apple Music bio, you’ll want to add it to AllMusic, as this is where Apple will pull your bio information from. 

Can I update my bio or images on Spotify?

Spotify for Artists provides you direct access to update your profile imagery and bio. Read more about it at this link

Does UnitedMasters deliver my music to YouTube?

We deliver your music for commercial use, which creates Art Tracks of your music. An art track is a video created by YouTube on our behalf, of a static image of your cover art, with the audio of your track playing in the background. To learn more about Art Tracks on YouTube, check out this great resource.

UnitedMasters also delivers qualified music to YouTube for Content ID. Delivering your music for Content ID helps protect your intellectual property, and also helps generate you revenue! To learn more about how content ID works, check out this awesome article. 

Are there additional steps to make my content available on Pandora?

In order to make your content available for On-Demand streaming on Pandora, you need to set up an account with Music Reports, and register your content there. Music Reports will issue mechanical licenses which need to be cleared. You can register at Music Reports

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